Last Updated: October 2025

1. Introduction

Welcome to Agilux Innovations Ltd (“Agilux”, “we”, “our”, “us”).
By accessing or using our website https://agilux.net or any related service, you agree to comply with and be bound by these Terms of Service (“Terms”). Please read them carefully before using the site or any of our products and services.

Company Information:
Agilux Innovations Ltd
Registered in England and Wales – Company No. 11632129
Registered Office: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

2. Services Overview

Agilux Innovations delivers intelligent automation and digital solutions for sales and customer service, including:

• AI for Sales & Customer Service Automation (capture, qualify, schedule, onboard, support, and re-engage with AI)

• Lead Revival & Reactivation Service (recovery of inactive leads via multichannel outreach)

• Digital Transformation (custom web and mobile applications for unified data, workflows, and analytics)

All services aim to achieve measurable results within weeks, not months.

3. Use of Website and Content

All website content, text, graphics, images, and trademarks belong to Agilux Innovations Ltd unless otherwise stated. You may view, download, and print pages from the site for personal or internal business use only.
You agree not to:

• Copy, modify, or redistribute materials without written consent.

• Use the website for unlawful, misleading, or harmful purposes.

• Attempt to gain unauthorized access to any systems or data.

4. Contracts and Payments

Specific terms for each engagement (scope, price, and timeline) are defined in signed proposals or service agreements.

• Setup and subscription fees are charged as stated in each proposal.

• Refunds apply only under the satisfaction guarantee described in your contract.

• Pay-for-performance models (such as Lead Revival) are governed by separate commercial terms.

Agilux reserves the right to adjust pricing, provided existing customers receive prior written notice.

5. Implementation and Results

Agilux operates on measurable performance indicators such as first-response time, conversion rate, or lead recovery percentage. While results are based on tested methods, actual performance may vary by client, data quality, and process adherence.

6. Client Responsibilities

You agree to:

• Provide accurate information and lawful data for processing.

• Ensure all contacts shared with Agilux have valid consent.

• Maintain necessary access to CRMs, calendars, and communication tools for integrations.

Failure to meet these conditions may delay or limit results and void performance guarantees.

7. Confidentiality

Both parties agree to keep all non-public business and technical information confidential and use it only for purposes directly related to project delivery.

8. Data Processing and Security

Agilux handles all data in accordance with the UK GDPR, Data Protection Act 2018, and any applicable regional regulations.
Data processing agreements (DPAs) are available upon request and govern how personal data is stored, processed, and deleted.

9. Limitation of Liability

Agilux Innovations Ltd shall not be liable for:

• Indirect or consequential losses (including loss of profits, data, or goodwill).

• Service interruptions or delays caused by third-party systems or APIs.

• Misuse of provided materials, scripts, or automations by the client.

Total liability is limited to the amount paid for the specific service in dispute.

10. Termination

Either party may terminate a service agreement with written notice according to the notice period defined in the contract.
Agilux reserves the right to suspend access to services in case of non-payment or violation of these Terms.

11. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact

For questions about these Terms, contact:
📧 https://agilux.net/contact/
🌐 https://agilux.net